How Digital Transformation Can Change Your Business In 2020

What is digital transformation?

How does digitisation impact customer engagement?

For instance, let’s consider Netflix:

How can digital transformation benefit your business?

1. Streamlines existing processes

2. Increases overall efficiency

3. Promotes an environment for growth

4. Empowers the workforce

How can you build a digital transformation strategy?

1. Assess your industry

2. Define your path

3. Planning

4. Making the transition

Trends in digital transformation in 2020

  • AI and Machine Learning will take centre stage.
  • Newer digital transformation success metrics will be created.
  • Businesses will pay more attention to the long-term value of digital initiatives.
  • Adoption of different digital operating models, such as integrated cross-functional teams.
  • An expansion of public cloud adoption.

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